Privacy and cookie policy

House where informs you of the measures put in place to protect your personal data and your private life in accordance with the legislation in force of Regulation (EU) n ° 2016/679 of April 27, 2016 relating to the protection of personal data ( GDPR).

Maison Ou, a simplified joint-stock company registered with the Paris Trade and Companies Register and whose registered office is 87 bis Avenue de Wagram, 75017 Paris, specializing in the retail decoration business sector, collects personal data only in the context of its sales activities in stores or on the website it publishes accessible at the address www.maisonou.fr

In accordance with the GDPR, personal data means any information relating to an identified or identifiable natural person, whether directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, data location, an online identifier, or to one or more specific elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity (“Personal Data”).

Collection of Personal Data

Maison, where collects User Data on the www.maisonou.fr website (“the Site”) and during purchases in Maison’s partner stores. The Personal Data likely to be collected are as follows:

user account data: surname, first name, billing and delivery address, email address, telephone number;
transaction data;
navigation data;

This Personal Data is exclusively intended to allow Maison or to identify the User and to process the operations carried out on the Site. The simple consultation of the Site does not require registration or identification with Maison Ou. On the other hand, any online order or registration as a member, requires prior registration and the creation of a personal account. The User accepts and authorizes when creating a personal account on the Site, that Maison ou processes his Personal Data in accordance with this Privacy Policy. The User undertakes, during the registration procedure, to indicate complete and truthful data. The creation of the personal account will result in the recording and computer processing of personal data, including IP addresses, which will be communicated to Maison ou. This recording and this computer processing are intended to allow the taking and processing of the order, and to ensure delivery to the Customer.

The Data is exclusively intended for the use of Maison or but may also be communicated to its partners when the Customer has expressly accepted their disclosure by ticking the corresponding box when ordering. Under no circumstances will this data be transferred to third parties. Data relating to means of payment is collected directly by our online payment provider.

This Data is also kept for security purposes and in order to comply with legal and regulatory obligations and thus to allow Maison ou to improve its Site.

Purposes of the collection of Personal Data

House where does not share any personal data for commercial purposes to third parties.

Personal Data in the context of the use of the site and physical stores meet the following purposes:

Use of Data

Customer account management

Member account management

After-sales service management – exchange with customer service

Fight against payment fraud
and management of unpaid orders

For the user experience: development of new products and services, measuring sales
and audiences and perform statistics

Sending newsletters and privilege offers

Participation in special events

Provision of sharing tools
on social networks

Legal bases for processing

Execution of the contract concluded between a Client and Maison where

Legitimate interest of Maison where

Customer Consent

Right of the Client or User

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 applicable from May 25, 2018, the Customer or User of the Site has the right to exercise the following rights:

A right of access, rectification, modification and deletion of its data,
A right of opposition to the processing of his data,
A right to restriction of processing,
A right to data portability,

The Customer may exercise all of these rights by contacting Maison where, which undertakes to respond:

By mail: House where – 87 bis Avenue de Wagram, 75017 Paris

By e-mail to info@maisonou.fr

For the processing of data for which Maison ou has requested the Client's or User's consent (deposit of cookies, commercial prospecting, etc.), the latter may withdraw it at any time. This withdrawal does not affect the legality of the operations or processing carried out before it. However, in the event of opposition to the processing of data, no order can no longer be placed.

In the event of a dispute, the Customer or User has the right to lodge a complaint with the CNIL ( www.cnil.fr )

Data Archiving and Storage

In accordance with the provisions of article L134-2 of the Consumer Code, Maison where proceeds to the archiving of purchase orders and invoices on a reliable and durable medium constituting a faithful copy. The Customer and the User are informed that the Data as well as the content associated with it will be kept for 3 years from the last purchase. The Data of people who have never purchased are kept for 3 years from the closing of the customer account. At the end of this 3-year period, Maison or may contact the person concerned to find out if they wish to continue to receive commercial solicitations. In the absence of a positive response, the data will be automatically deleted.

Finally, audience measurement and advertising cookies are placed on your device for a maximum of 13 months.

1. What is a cookie?

A cookie is a text file that may be saved in a dedicated space on your terminal's hard drive when consulting an online service using your browser software. A cookie file allows its issuer to identify the terminal in which it is registered, during the period of validity or registration of the cookie.

2. The cookies we issue on our site

When you connect to our Site, we may, subject to your choices, install various cookies in your Terminal allowing us to recognize the browser of your Terminal during the period of validity of the cookie concerned. The Cookies we issue allow us to:

To establish statistics and volumes of visits and use of the various elements making up our Site (headings and content visited, routes), allowing us to improve the interest and ergonomics of our services;

To adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and viewing software or of reading that your terminal has;

During your first visit to www.maisonou.fr , an information banner will appear at the bottom of the page “By continuing on this site, you accept the use of cookies, used to guarantee you the best possible experience. To learn more, click here »

By continuing to browse the Site after clicking on "I accept" you expressly consent to Maison ou being able to place cookies on your device. The banner will remain displayed as long as the person has not continued browsing, that is to say until they have gone to another page of the Site or clicked on an element of the site.

3. Cookies issued on our site by third parties

The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. We inform you of the purpose of the cookies of which we are aware and the means at your disposal to make choices with regard to these cookies.

Cookies issued by third-party applications integrated into our Site:

We are likely to include computer applications from third parties on our Site, which allow you to share content from our Site with other people or to inform these other people of your consultation or your opinion concerning content on our Site. . This is particularly the case with the "Share" and "Like" buttons from social networks (such as "Facebook", "Twitter", "Instagram" etc.).

The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button during your consultation of our Site. Indeed, this type of application button can allow the social network concerned to follow your navigation on our Site, simply because your account with the social network concerned was activated on your Terminal (open session) during your navigation on our Site.

We have no control over the process used by social networks to collect information relating to your browsing on our Site and associated with the personal data they have. We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, in particular advertising, of the browsing information that they may collect through these application buttons. These protection policies must in particular allow you to exercise your choices with these social networks, in particular by setting up your user accounts for each of these networks.

4. Your choices regarding cookies

You have several options for managing cookies. Any configuration that you can undertake will be likely to modify your browsing on the Internet and your conditions of access to certain services requiring the use of Cookies. You can choose at any time to express and modify your wishes in terms of cookies, by the means described below.

4.1 The choices offered to you by your browser software

You can configure your browser software so that cookies are stored in your Terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. You can also configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be saved in your terminal. For more information, see the section "How to exercise your choices, depending on the browser you use?"

(has) The cookie agreement

The recording of a cookie in a terminal is essentially subject to the will of the user of the terminal, which the latter can express and modify at any time and free of charge through the choices offered to him by his navigation software.

If you have accepted the storage of cookies in your Terminal in your browser software, the cookies integrated into the pages and content that you have consulted may be temporarily stored in a dedicated area of your Terminal. They will be readable there only by their issuer.

(b) Refusal of cookies

If you refuse the registration of cookies in your terminal, or if you delete those which are registered there, you will no longer be able to benefit from a certain number of functionalities which are nevertheless necessary to navigate in certain areas of our Site. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we or our service providers could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your Terminal appears to be connected to the Internet. .

Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for Sephora to record or consult the cookies necessary for their functioning and which you would have refused or deleted.

(vs) How to exercise your choices, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies.

4.2 Your choices expressed online with interprofessional platforms

With regard to advertising cookies, you can also connect to the Youronlinechoices site, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by Interactive Advertising French office. You will thus be able to know the companies registered on this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your browsing information: http://www.youronlinechoices.com/fr/controler-ses-cookies/ . This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or your acceptance of the cookies likely to be used in order to adapt the navigation of your terminal to the advertisements that may be displayed there. Note that this procedure will not prevent advertisements from being displayed on the websites you visit. It will only block technologies that allow advertisements to be tailored to your areas of interest.

5. If you share the use of your terminal with other people

If your terminal is used by several people and when the same terminal has several navigation software, we cannot ensure with certainty that the services and advertisements intended for your Terminal correspond to your own use of this terminal and not to that of another user of this Terminal.

If applicable, sharing the use of your Terminal with other people and configuring your browser settings with regard to cookies are your free choice and your responsibility.

For more information on cookies and their use, you can consult the file of the Commission Nationale de l'Informatique et des Libertés at the following address: http://www.cnil.fr .

6. Modification of our Cookie Policy

House where it may be required to modify its Cookies Policy. Due to changes that may occur in the Charter, we invite you to regularly visit the “Cookies” section. We will ensure that you are informed of these changes by a special mention on our site.